What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.


Went to hayley to book a Last minute holiday to Ibiza. We have just returned and the service we got was amazing. She did everything without question. Even if you’ve never traveled hayley will make your experience easy and as stress free as possible. Tell her what your looking for and bang💥 holiday is all booked. Leaving you to only have to worry about what your going to pack 😁 what’s better is the price we payed for the whole thing. Highly recommend and will certainly be booking through hayley again. ❤️❤️❤️❤️

Jo Marshall (24th Oct 2019)

Part of being self employed is setting goals and working towards them, so 5 years ago I set agoal to reunite my wife Catherine with her brother in Perth Australia and get her to meet with all her nieces and nephews.

I set out to make this journey an experience of a lifetime.

I personally had grand dreams, but yes the ladies were right if we are going all this way we did need to spend most of the time catching up with the family. 

Once the first dates for booking flights and accommodation became available I was given an option which sounded perfect and even given a time scale to pay off and even put extra money away.

The 1st of June (2019) we set off for Perth, with knowledge that Hayley was available should we need any help.

Catherine and I made many memories and on the way back we got time to spend 4 nights in Singapore, which is truly a very multicultural city and well worth a visit.

If you're interested in living a dream or just need to relax, Catherine and I would highly recommend the services of Not Just Travel and the lovely Hayley.

Mark Radford Security Masters (30th Jul 2019)

As a busy business owener with very little spare time to myself getting away for quality time with my partner is vital to me. Not only do I not have the time to research destinations but finding the perfect break and being able to get the most out of the time away keeps me sane.

This is why we turned to Hayley as a knowledgeable and worldly travel consultant - just what you need when looking to book that perfect holiday break away.

I approached Hayley to book us a summer trip away, and with very little or no idea of location Hayley was helpful and patient in trying to understand our vacation requirements so that it suited what we wanted out of a break away. 

Quick to respond she put in a lot of time and effort in helping us manage our booking and providing useful information about the locations to visit.

Hayley was with us throughout our holiday booking experience and made this simple and easy and hassle free for us, Having previously sourced my own holidays before Hayley has added value to this process by removing the stress involved and stretch on my time. 


Alan Day - Top Finish Ltd (16th Jul 2019)

Hayley was amazing from start to finish! I had so many questions and really was a super pain in the butt as this was out first trip to orlando! I literally told hayley what we wanted and like magic, everything was booked and sorted with no trouble at all! It really took the pressure off of planning, finding the right deal etc etc we will be booking all future trips away with Hayley as she made everything stress free  :) thanks again Hayley you are awesome 👌🏻

Zoe and Simon Rae - PHG Mechanical Services (20th Jun 2019)

Wow Haley I must admit i did not expect the service i got from you when I traveled recently to Sweden . The service was six star starting from when i asked you for information to you booking my trip. the experience was fabulous including my stay at the Globe hotel In Stockholm. You even seemed to be there when i needed you on my arrival @ 1:30 am in the morning . thanks for all your efforts on my behalf.
You made my business trip into a holiday trip so thanks so much .If an when I travel again you will be my first port of call.

Michael Heichelheim from Forever living (19th Jun 2019)

I would like to thank Hayley John-Charles from Not Just Travel for arranging my recent holiday in Italy.

She got us very competitive prices for our hotel stay and flights, everything was automatic and done for us. We just turned up at the hotel, collected the key and walked into our room. We were pre-checked in, so the next morning we just turned up at the airport and showed out tickets on our phones and walked onto the plane. Perfect.

She also arranged very cheap car hire for us which worked equally as well. When I queried a charge. Hayley dealt swiftly, professionally and without a word of complaint even though it turned out to be my own stupid fault.

I cannot recommend Hayley and Not Just Travel highly enough and I've already asked her to arrange my next holiday to Vienna. 



Simon Knight from Transpeed Ltd (10th Apr 2019)

Point of view glazing is a family run double glazing company based in the borough of Bexley.When we are not hard at work installing windows and doors ensuring homes are stylish, safe and secure we try to spend as much time as we can with our family.

Saturday this week I messaged Hayley at Not Just Travel, informing her I wanted to book a family break which will be a birthday surprise for my dad. I gave her the key factors of our desired break, fishing, hot tub, woodlands, something for our 11.5 year old, dates and budget.

The very next day Hayley presented me with a good proposal which included the full information of the break, location and the price was a fraction of the budget. I contacted my mum and we booked straight away.

The process could not have been easier, Hayley is always helpful and contactable either via the phone, email or messages. This is in fact the 3rd holiday my family and I have booked via Hayley and Not Just Travel. It is with this in mind I wanted to inform everyone that I highly recommend her and she will really make your holiday dreams come true.

So Hayley John-Charles from the bottom of both mine and my famillies hearts, thank you for finding us a perfect break.

Rachael Gallagher - Point of View Glazing (29th Jan 2019)

I can't thank you enough for your help in my time of need, I was on my way to the airport when I realised I had no holiday insurance. I rang Hayley from Not Just Travel to ask if she could sort insurance for myself and my family. Hayley bent over backwards to make sure all was sorted before I left England,

I would recommend Hayley for her professional and outstanding service, since then I have used her service again for holiday insurance and for booking airport parking. 

Natasha Haywood (30th Oct 2018)

This is to say a big thank you to Hayley for her professional advice before my wife and I flew out to Vardero Cuba on 08/09/18.

Hayley kindly advised us to change the Cuban currency, CUC in Cuba as we go along because we will not get a good rate to the pound sterling with any leftover Cuban currency.

Hayley's advice helped us to manage our money better during our holiday, with just enough money left to buy 2 litres of Rum in duty free before we flew back to London.

And most of all, with Hayley's advice, I bought a ticket for the VIP lounge from her, which helped us to fly out in style after a nice breakfast and a few drinks.

Initially my wife was sceptial about VIP lounge, but our wonderful experience with priority access to board the place, we both agreed to always use VIP lounge in our future holidays.

I will not hesitate to recommend Hayley for anybody who wants to go on holiday in style and comfort. 

Tony Anaka from My Home Estate Agents (25th Sep 2018)

We at C & P Panelcraft pride ourselves on our customer sercice and strive to be at the top of our game with regards to the quality of repair that we give to each and every one of our customers.

So when Sue and I asked Hayley John-Charles from Not Just Travel to arrange a holiday to Sri Lanka for us we were not disappointed.

Hayley John-Charles from Not Just Travelhas the same ethos as us at C&P Panelcraft, and her attention to detail is excellent. She provides every travel arrangement that she makes with you as personal to you as it is to herself.

Her attention to detail never ceased to amaze us. taking everythign to the nth degree, including car parking and lounge passes at the airport and even arranging with the hotel for a celebratiry meal to be organised.

So I would have no hesitation in recommending, Hayley John-Charles from Not Just Travel, for all your travel needs.

Chris and Sue Williams C&P Panelcraft (27th Jun 2018)

I want to thank Hayley for all her help in dealing with my holiday to Croatia.

You have been so helpful, looking into various option, changing the dates we wanted to book and numerous other requests.

On top of all that, she even called before my trip to make sure we had everything we need, plus an email giving us stacks of useful information.

All I can say is wow! You saved me hours of time and expenses as you got us a great deal.

I highly recommend you to anyone who wants to book anything from a West End show to a short break to a major holiday!

Many thanks from myself and the senior Windsors, who are so excited about their forthcoming trip that they can barely contain themselves!

Lorraine Windsor - Social Matrix (06th Jun 2018)

A selection of my partners